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Shipping

Do you ship worldwide?

Yes, we ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside the USA.

How much does shipping cost?

We aim to provide our customers with the best possible service. We process and dispatch standard orders in 1-2 days. During busy times, such as Christmas, please allow a couple extra days. Larger items dispatch within 3 days through our trusted courier service.

There are no extra charges for packaging as we recycle most of what we receive—just trying to do our bit for the environment.

Our standard delivery rates are as follows:

$0 - $10: $3.95

$10 - $20: $4.95

$20 - $75: $6.95

$75+: $8.95

For furniture and large items please inquire for a price quote.

My order has not arrived. What do I do?

Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.

When will I know when my order has been dispatched?

Once you place your order, you will receive an emailing confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order.

Can I collect my order?

Of course! If you wish to collect your order from our studio just enter 'Abodestore' in the promo code box at checkout.

Returns

What items cannot be returned?

We do not accept returns on any made-to-order items.

How do I return an item?

If you wish to return an item for a refund, send us an email so we can expect your package. The item must be in original packaging and condition, otherwise we can not refund your purchase. We will notify you within 24 hours of receiving your returned item of your refund status.

My item has arrived damaged. What do I do?

We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.

What is your return period?

We accept returns and offer refunds for up to 14 days after a product arrives. After this time we cannot accept refunds or returns.